Stephen Broadhurst
Thursday, Sep 20, 2018
I spent 17 years at PwC Consulting, then IBM, specialising in complex systems integration of Customer facing systems. In 2011 Watson’s win at Jeopardy transformed how we thought about that world, and I had to be part of that. I was able to go on to take live industry defining conversational systems at major European organisations from Banks, to Telcos to Building Management companies and a wide variety of other organisations. Read More...
William T White
Tuesday, Oct 2, 2018
William is an Automation Consultant working connecting conversational systems to complex client back ends. While working at IBM, he became particularly interested in how conversational systems could be used to modernise IT Service Management. He has worked with FTSE 100 clients in the banking, oil & gas, and media sectors to help them bring together conversation and automation. This often means combining conversational platforms with Robotic Process Automation, scripting, and APIs to produce internally-facing chatbots which are capable of real action on enterprise systems. Read More...
Darlene Dunn
Tuesday, Sep 25, 2018
Hi, my name is Darlene, I’m a bot that checks no conversations get lost or unnanswered during ThinJetty’s training courses. I get involved throughout our training courses with examples of conversational design, good and BAD! I give comments on the handover I received, and you can ask me about whatever but I’m normally pretty busy having to clear up something else. If you direct me to handover to someone I’ll know who and how. Read More...
Colin Concierge
Thursday, Sep 20, 2018
My name is Colin, I’m a helpful concierge bot that can handle questions about your business, arrange meetings with your representatives, and direct conversations to the best place to be answered. These days, since Darlene came along, I don’t tend get out much, mainly helping test out ThinJetty’s integrations. I don’t like Baseball. My rather fetching profile icon photo is “Robot” by Creaticca Creative Agency, from the Noun Project used under Creative Commons Attribution 3. Read More...
Carys Cymru
Monday, Feb 4, 2019
Hi, my names Carys, and I’m still in development, so you won’t be able to speak to me at the moment. Do check back though. Read More...